If your Gotrax scooter isn’t charging, there are a few things you can do to troubleshoot the issue. It could be a bit of a trial and error, so our experts have created this guide to help you out.
Here, we’ll answer common questions you might have when your Gotrax scooter is not charging.
How do I know if my Gotrax scooter is charging?
The first step is to check if the Gotrax scooter is turned on. There should be a small green light on the power button that indicates it’s working. If the scooter is off, hold down the power button for three seconds to turn it on.
If there’s no green light or the light is flashing, it means the scooter isn’t charging.
There are a few reasons this could be happening:
-The port where you plug in the charger could be loose. Make sure it’s plugged in all the way.
-If you’re using an extension cord, try plugging the charger directly into the outlet.
-The charger could be damaged
What do I do if my Gotrax scooter is not charging?
If the scooter is off, hold down the power button for three seconds to turn it on.
Once the scooter is turned on, check the port where you plug in the charger. Make sure it’s plugged in all the way.
If you’re using an extension cord, try plugging the charger directly into the outlet.
If the charger could be damaged, try using a different charger.
If the scooter still isn’t charging, contact Gotrax customer service . They can help you troubleshoot the issue.
How long does it take to charge GoTrax?
It usually takes about two to three hours to charge a GoTrax scooter. But if the scooter is not charging, it could take longer.
Can I ride my Gotrax scooter while it's charging?
Yes, you can ride your Gotrax scooter while it’s charging. However, we recommend waiting until the scooter is fully charged before riding.
How can I extend the battery life of my Gotrax scooter?
There are a few things you can do to extend the battery life of your Gotrax scooter:
-Don’t let the battery run all the way down before charging it. Try to charge it when it’s at about 50%.
-Don’t leave the scooter plugged in after it’s done charging.
-Store the scooter in a cool, dry place.
-Avoid riding in extreme weather conditions.
How long does GoTrax scooter battery last?
The battery life of a GoTrax scooter depends on how you use it. If you ride it regularly, the battery will last about two to three months. But if you only ride it occasionally, the battery could last up to six months.
When should I replace my Gotrax scooter battery?
You should replace your Gotrax scooter battery when it’s no longer holding a charge. If you’re not sure, contact Gotrax customer service for further assistance.
How do I reset the battery on my electric scooter?
If you’re having issues with your battery, you can try resetting it. To do this, hold down the power button for 10 seconds. This will turn off the scooter and reset the battery.
Charging issues can be pretty common in electric scooters. If your Gotrax isn’t charging, the tips above should be enough for basic troubleshooting. However, if the issue persists, we recommend contacting customer service so you can get your scooter up and running again.