Gotrax GXL Battery Problems Troubleshooting

If you’re having problems with your Gotrax GXL battery, there are a few things you can try to troubleshoot the issue. In this article, we’re going to answer some questions you might have when troubleshooting a Gotrax GXL battery.

How do I know if my Gotrax is charging?

The easiest way to tell if your Gotrax is charging is to look at the LED light [1] on the charger. When you plug in the charger, the light should turn red, and when the Gotrax is fully charged, the light will turn green.

Why is my Gotrax not charging?

If your Gotrax doesn’t seem to be charging, or if the light isn’t changing color, there are a few things you can try. First, make sure that the charger is properly plugged into an outlet and that the Gotrax is properly plugged into the charger. If both of these are secure, try unplugging and re-plugging both the charger and the Gotrax. If this doesn’t work, you may need to replace the charger, which you can usually do by contacting Gotrax customer service.

Gotrax GXL

Another possible cause of your battery not charging could be a damaged or broken cable, which you may also be able to replace with a simple call to customer service. A damaged or broken battery isn’t likely to charge either, so if you suspect that’s the case, you should call Gotrax to get a new one.

How long does the Gotrax GXL battery last?

The battery life of the Gotrax GXL will depend on how you use it. If you’re using it constantly, you can expect it to last around 4-6 hours. However, if you’re only using it occasionally, the battery may last much longer.

How do I change the battery in my Gotrax GXL?

If you need to change the battery in your Gotrax GXL, the first thing you’ll need to do is locate the battery cover. This is usually located on the bottom of the Gotrax. Once you’ve found the battery cover, use a Phillips head screwdriver to remove the screws that are holding it in place.

With the battery cover removed, you should be able to see the battery. To remove it, simply pull it out of the Gotrax. To insert the new battery, line it up with the terminals in the Gotrax and gently push it into place. Once the new battery is in, replace the battery cover and screw it back into place.

Where is the battery located on a Gotrax?

The battery in the Gotrax is located at the bottom of the scooter. If you’re looking for it, you should be able to see a panel that can be removed with a Phillips head screwdriver. Once you’ve removed this panel and the batteries within, you’ll be able to see the battery itself.

How can I charge my Gotrax scooter without charger?

One option for charging your Gotrax scooter without the charger is to use a power bank. All you need to do is plug an adapter from your power bank into the Gotrax, and you should be able to charge it up that way. However, keep in mind that this may not work as well or as fast as using the official charger.

What are the error codes on a Gotrax scooter?

The error codes on a Gotrax scooter can tell you a lot about what’s wrong with your scooter and how to fix it. Here are some of the most common error codes and their meanings:

E01: This code indicates that there is an issue with the battery.

E02: This code indicates that there is an issue with the motor.

E03: This code indicates that there is an issue with the sensor or wiring.

Gotrax GXL monitor screen

E04: This code indicates that there is an issue with the throttle or circuit board.

E05: This code indicates that there is an issue with one of the brakes on your scooter.

If you see any other error codes on your Gotrax scooter, try looking up the code online or contacting Gotrax customer service for help.

What does 22e mean on a Gotrax scooter?

22e stands for 22 amps, which is the amount of power that the Gotrax scooter can draw from its battery. If your Gotrax is showing this error code, it means that you’re drawing more power than your battery can provide at once. This could be due to using any accessories or other devices while riding your Gotrax.

How do you fix a scooter battery that won't charge?

There are a few things you can try if your scooter battery won’t charge. First, make sure that you’re using the correct charger. If you’re not sure, you can usually find this information in the manual or on the Gotrax website.

Once you’ve confirmed that you’re using the right charger, try plugging it into a different outlet to see if that fixes the problem.

Are there any other issues I can troubleshoot?

Along with charging problems, your Gotrax may have other issues as well. For example, if it seems like the Gotrax isn’t accelerating as quickly or doesn’t go as fast as it used to, this could be a battery issue. If your Gotrax is having performance issues, the best thing to do is to take it to a Gotrax authorized service center for diagnosis and repair.


We hope this article was helpful in troubleshooting your Gotrax GXL battery problems. If you have any other questions, or if these tips didn’t work for you, feel free to contact Gotrax customer service for more help.


Lucas Travis
Lucas Travis
Lucas is far from your regular skater boy—he is knowledgeable beyond riding basics and tricks; he knows the technicalities and specifics of every type of modern skateboards, bikes, and scooters. His passion for skateboarding inspired him to bring together a team of skateboard-lovers and experts to test new and popular models and come up with recommendations that will help every skateboard, bike or scooter enthusiasts like them.
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